NUEVA HOSPICE & PALLIATIVE CARE, LLC
Provider Information
- Address
- 14362 NORTH FRANK LLOYD WRIGHT BLVD, SUITE 2162
SCOTTSDALE, AZ 85260 - Medicare Certified Since
- June 8, 2023
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how NUEVA HOSPICE & PALLIATIVE CARE, LLC compares to hospices nationwide.
10.4 minutes
of nurse care per routine home care day, on average
That is the 29th percentile among hospices nationally. The national median is about 12 minutes.
13
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.4 min
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends7.6%
Ranks better than about 46% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.2%
Ranks better than about 21% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care3.8%
Ranks better than about 68% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months19.2%
Ranks better than about 89% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care7.7%
Ranks better than about 47% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$14,778 · 32nd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 7 required care steps for new patients here, completed for 93.1% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment93.3%
- Treatment preferences discussed100%
- Beliefs and values discussed98.3%
- All care steps completed93.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia29%
- Heart and circulatory disease38%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Nueva Hospice & Palliative Care in Scottsdale
Nueva Hospice & Palliative Care serves families across Scottsdale, Arizona. They provide end of life support and palliative services for those facing serious health conditions. The office is located on North Frank Lloyd Wright Boulevard in the Maricopa County area. This team has been certified by Medicare since June 2023. They focus on helping patients manage pain and symptoms so they can spend time with their loved ones. Their staff works to bring comfort to the home setting or wherever the patient resides. Choosing the right provider is a major decision for any family. This provider offers a clear record of service for the local community. They aim to support the physical and emotional needs of their patients every single day.
About Nueva Hospice & Palliative Care, LLC
This provider operates as a limited liability company in the state of Arizona. They earned their Medicare certification in the summer of 2023. Medicare certification means they meet federal rules for quality and safety. It also allows them to bill Medicare for hospice benefits. Families should know that these standards cover everything from staff training to how they manage medications. This provider maintains a strong standing in the official government quality reports. They earned high marks for their quality of care. These scores come from the Hospice Care Index which tracks how well a provider follows best practices. High scores show that the team pays close attention to patient comfort and regulatory needs. That is what you want to see when you look for care. They continue to follow these federal guidelines to ensure patients receive consistent support during their time of need.
Quality Performance
What Is Hospice Care Like in Scottsdale?
Hospice care in Scottsdale focuses on comfort rather than a cure. The goal is to improve the quality of life for the patient. Local teams usually include doctors, nurses, and social workers who visit the patient. They can help manage pain and offer emotional support to the whole family. Many providers in Maricopa County coordinate with local hospitals if a patient needs a higher level of care. You can expect regular visits from the hospice team at your home. They will help you create a plan that fits your specific situation. The team also helps with equipment and supplies like beds or oxygen. It is about making the patient as comfortable as possible. Most families find that having these experts nearby makes a big difference in daily life. You do not have to handle these health challenges without professional help and guidance.
What to Ask When Choosing a Hospice Provider
You should interview providers to see if they fit your needs. Start by asking how quickly they can respond to an emergency call at night. Find out who will be on the primary care team. Ask how often the nurse will visit the patient in their home. It is also good to ask about their experience with specific health conditions. You might want to know how they handle pain management for their patients. Ask if they offer volunteers for extra companionship or light help. Finally, ask what happens if the patient needs to go to a hospital. Getting clear answers helps you feel more confident in your choice. Take your time with these questions. You deserve a team that listens to your concerns and explains their process clearly. Good communication is the foundation of effective hospice care for your loved one.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
A Complete End of Life Planning Checklist for Families
Feeling overwhelmed by end of life planning? Use our comprehensive hospice planning checklist to organize your loved one's care and simplify difficult decisions.
What CMS Star Ratings Actually Mean for Your Family
Confused by hospice star ratings? Learn how CMS calculates these scores, what they reveal about care quality, and how to find the right provider for your family.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.