HAVEN HOSPICE
Provider Information
- Address
- 15551 NORTH GREENWAY HAYDEN LOOP #155
SCOTTSDALE, AZ 85260 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 11, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.1%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.7%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,590 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.2%
- Pain assessment94.6%
- Breathing difficulty screening95.4%
- Breathing difficulty treatment97.7%
- Treatment preferences discussed100%
- Beliefs and values discussed94.5%
- Bowel care for patients on opioids100%
- Visits in the last days of life46.3%
- All care steps completed88.1%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia41%
- Heart and circulatory disease13%
- Lung and respiratory disease7%
- Stroke6%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
About Haven Hospice
Haven Hospice provides end of life care services to families in Scottsdale, Arizona. This provider operates as a freestanding hospice agency. They have earned accreditation from CHAP, which is a national organization that checks if medical providers meet high standards. Their team has served the community since July 2019. Being accredited shows that they follow strict rules for safety and care quality. This is a good sign for families looking for help.
About the Provider
Haven Hospice is a for profit organization. They have a team of fourteen employees who manage daily care. The staff includes five registered nurses and one licensed practical nurse. There is also one physician on the team to oversee medical needs. They do not currently use volunteers. This setup means your care comes from a small and focused group of paid professionals. You might wonder what CHAP accreditation means for you. It means an outside group looked at their policies to make sure they follow best practices. This agency has maintained its Medicare certification for several years. That is a solid track record. Choosing a provider with this kind of oversight can give you peace of mind during a hard time. You should always ask how their specific team size impacts their ability to visit your home on a regular basis.
Quality of Care
What Is Hospice Care Like in Scottsdale?
Hospice care in Maricopa County focuses on keeping your loved one comfortable at home. Most agencies in Scottsdale send nurses and aides to visit you. These visits help manage pain and offer emotional support for the whole family. At Haven Hospice, the team includes nurses and a physician to handle medical needs. Since they have five registered nurses, they have the capacity to monitor symptoms closely. This is vital for keeping a person at home instead of in a hospital. The care plan changes as the needs of your family member change. You get to decide what matters most during these months. Having a local team means they know the area well and can reach you quickly when you need them. They work to make sure your loved one stays in their own bed surrounded by their own things. That is the main goal of hospice care.
What to Ask When Choosing a Hospice Provider
You need to feel comfortable with the people entering your home. Start by asking how many nurses they have available for after hours calls. You should also ask how quickly a nurse can arrive at your home in an emergency. It is also good to ask how they handle pain management for complex symptoms. Ask them how often the physician visits the patient. These questions help you see if the agency matches your specific needs. Do not be afraid to ask for clarity on any part of the care plan. You are the one who knows your family member best. Their answers will help you decide if this provider is a good fit for your situation. Take your time to get the answers you need before you sign any paperwork.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe for future generations to cherish.
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Helpful Guides for Families
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Understanding Medicare Hospice Benefits: A Family Guide
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