HAVEN HOSPICE
Provider Information
- Address
- 15551 NORTH GREENWAY HAYDEN LOOP #155
SCOTTSDALE, AZ 85260 - Ownership Type
- For-Profit
- Medicare Certified Since
- July 11, 2019
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Licensed Practical Nurses (LPN) | 1 |
| Physicians | 1 |
| Volunteers | 0 |
14
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.
8.8 minutes
of nurse care per routine home care day, on average
That is the 14th percentile among hospices nationally. The national median is about 12 minutes.
49
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.8 min
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.9%
Ranks better than about 25% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.2%
Ranks better than about 41% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits73.1%
Ranks better than about 22% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.3%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months28.7%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care6.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice3.8%
Ranks better than about 18% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$22,590 · 73rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 46.3% of patients or more. Most hospices score above 90 percent.
- Pain screening98.5%
- Pain assessment93%
- Breathing difficulty screening96.9%
- Breathing difficulty treatment93.9%
- Treatment preferences discussed100%
- Beliefs and values discussed96.2%
- Bowel care for patients on opioids95.5%
- Visits in the last days of life46.3%
- All care steps completed89.3%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer8%
- Dementia41%
- Heart and circulatory disease13%
- Lung and respiratory disease7%
- Stroke6%
- Other conditions26%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Support at Home
Haven Hospice provides end-of-life care for families in Scottsdale, Arizona. They are based on North Greenway Hayden Loop and serve the surrounding Maricopa County area. Their team focuses on comfort and dignity for patients during a difficult time. Choosing the right care is a personal journey. You want a group that listens to your needs and respects your wishes. Haven Hospice offers professional guidance to help manage symptoms while keeping your loved one in their own home. It is about making every day count. That is the goal of their local team.
About HAVEN HOSPICE
Haven Hospice is a for-profit provider that has been Medicare certified since July 2019. This means they meet federal standards for the care they offer to patients. Being in business for several years shows they have a track record in the Scottsdale community. Families should know that for-profit status is common in hospice care today. The most important thing is how they treat the people they serve. You can look at their history to see how they have grown. They have established themselves as a stable option for those in Maricopa County. The thing is, choosing a provider is a big decision for your family. You deserve to work with a team that is clear about their process and their values.
Quality of Care
Understanding Hospice Care in SCOTTSDALE
Scottsdale has many resources for families facing a terminal illness. Hospice care is not about giving up hope. It is about shifting the focus to quality of life. The teams here provide medicine, equipment, and emotional support. They work with your doctor to make sure your loved one is pain-free. Most care happens where the patient lives. That could be a private house or an assisted living facility. And you are never alone in this. The hospice team visits regularly to check on progress. They also provide help for the family caregivers who do so much work every day. It is a support system built to keep things calm and manageable.
What to Ask When Choosing a Hospice Provider
You have the right to ask hard questions before you sign any paperwork. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask what kind of support they provide for family members after a loss. Ask how they handle pain management to ensure your loved one stays comfortable. Finally, ask about their specific experience with the condition your loved one is facing. A good provider will answer these clearly. They should never make you feel rushed or pressured. You need to feel confident in the team you choose. That is the only way to find true peace of mind during this transition.
Keep Their Stories Alive
Your family history is a treasure that deserves to be saved. We can help you record the memories and voices of your loved ones for future generations to cherish.
Start Preserving MemoriesOther Hospice Providers Nearby
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SAGE HOSPICE AND PALLIATIVE CARE
Helpful Guides for Families
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10 Essential Hospice Questions for Evaluating Providers
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Hospice vs Palliative Care: Understanding the Difference
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Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.