HAVEN HOSPICE
Provider Information
- Address
- 1280 SOUTH 20TH AVE SUITE B
SAFFORD, AZ 85546 - Ownership Type
- For-Profit
- Medicare Certified Since
- October 25, 2017
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 4 |
| Volunteers | 1 |
8
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HAVEN HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HAVEN HOSPICE compares to hospices nationwide.
8.7 minutes
of nurse care per routine home care day, on average
That is the 13th percentile among hospices nationally. The national median is about 12 minutes.
31
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day8.7 min
Ranks better than about 13% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.8%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits71.2%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months70.3%
Ranks better than about 2% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,150 · 45th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 71.2% of patients or more. Most hospices score above 90 percent.
- Pain screening96.5%
- Pain assessment88.4%
- Breathing difficulty screening95.6%
- Breathing difficulty treatment95.5%
- Treatment preferences discussed100%
- Beliefs and values discussed99.1%
- Bowel care for patients on opioids87.5%
- Visits in the last days of life71.2%
- All care steps completed80.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer13%
- Dementia36%
- Heart and circulatory disease12%
- Lung and respiratory disease9%
- Other conditions29%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Providing Compassionate Care in Safford
Haven Hospice serves the Safford, Arizona community from their office on South 20th Avenue. They offer specialized end-of-life care for families facing a life-limiting illness. This team focuses on comfort, dignity, and support during a very difficult time. Choosing the right hospice is a major decision for any family. That is why having local options matters so much. They help manage pain and offer emotional support right at home. The goal is always to improve the quality of life for the patient. It is about living each day to the fullest. When you choose a local provider, you get a team that knows the area well. They can be there when you need them most. Haven Hospice works to bring peace and comfort to your front door in Graham County.
About Haven Hospice
Haven Hospice has been a Medicare-certified provider since October 25, 2017. This means they meet federal standards for quality and safety. They operate as a for-profit organization. Some families wonder if that changes the care. The truth is, all Medicare-certified hospices must follow strict rules regardless of their tax status. They have been serving the Safford area for several years now. That experience counts for a lot. What most people don't realize is that these federal certifications are updated often. It provides a baseline of trust for your family. You can feel confident that they follow the same core requirements as every other Medicare-certified agency in Arizona. They are committed to meeting the needs of the community every single day. If you have questions about their specific services, reach out to them at (520) 827-4488.
Quality Performance
Understanding Hospice Care in Safford
Finding the right care in Graham County can feel like a heavy task. But you don't have to do it alone. Hospice is not just about medicine. It is about the whole person and their family. The thing is, many people wait too long to call for help. They think hospice is only for the very last days. That is a myth. Hospice can help for months, not just weeks. It provides a team of nurses, social workers, and aides. They come to your house or care facility. This team handles the supplies and medications so you can focus on being a family. In a place like Safford, having a team that can reach you quickly is a big deal. It brings a sense of calm to a chaotic situation. You deserve to have support that understands your local needs.
What to Ask When Choosing a Hospice Provider
You should feel empowered to ask tough questions. Start by asking how quickly a nurse can get to your home in an emergency. This is vital for your peace of mind. Next, ask about their specific team members. Who will be coming to your house? How often will they visit? It is also wise to ask how they handle pain management at night or on weekends. Do they have a doctor on call 24/7? Finally, ask how they help the family cope with grief. Good hospice care goes beyond the patient. It cares for the heart of the family too. Write these answers down. Compare them across different providers. Trust your gut feeling when you talk to them. You want a team that listens to your concerns with kindness and clear, honest answers.
Preserve Your Family Stories
The memories you share today are a gift for the future. Capture the wisdom and laughter of your loved ones before it fades away.
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