HospiceScout

SOLACE HOSPICE, LLC

For-ProfitACHC AccreditedFreestanding Hospice

Provider Information

Address
16841 NORTH 31ST AVENUE, SUITE 161
PHOENIX, AZ 85053
Ownership Type
For-Profit
Medicare Certified Since
February 18, 2016

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction
Not yet rated

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for SOLACE HOSPICE, LLC
RoleStaff Count
Registered Nurses (RN)6
Licensed Practical Nurses (LPN)4
Physicians1

18

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what SOLACE HOSPICE, LLC reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how SOLACE HOSPICE, LLC compares to hospices nationwide.

10.5 minutes

of nurse care per routine home care day, on average

That is the 31st percentile among hospices nationally. The national median is about 12 minutes.

60

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day10.5 min

    Ranks better than about 31% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends1.8%

    Ranks better than about 2% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95%

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits52.1%

    Ranks better than about 51% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care4.5%

    Ranks better than about 63% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months38.4%

    Ranks better than about 46% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care6.8%

    Ranks better than about 52% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice1.7%

    Ranks better than about 41% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)52nd percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$22,534 · 72nd percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 39.7% of patients or more. Most hospices score above 90 percent.
  • Pain screening91.7%
  • Breathing difficulty screening94.4%
  • Treatment preferences discussed91.7%
  • Beliefs and values discussed94.4%
  • Visits in the last days of life39.7%
  • All care steps completed83.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer13%
  • Dementia35%
  • Heart and circulatory disease17%
  • Lung and respiratory disease7%
  • Stroke12%
  • Other conditions18%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

About Solace Hospice, LLC

Solace Hospice, LLC serves families in Phoenix, Arizona from their office on North 31st Avenue. This freestanding hospice provider offers end of life care for those in Maricopa County. They have been certified by Medicare since 2016. The agency holds accreditation from the Accreditation Commission for Health Care. This status means an outside group checked their work against high standards. It shows the agency wants to prove their quality. Having this badge is a sign they meet strict rules for patient safety and care. They focus on helping people live with comfort during their final months. You can reach their team at 602-888-7037 to learn more about their services. Choosing a team is a major step. It is good to know they keep their standards high for every patient they serve in the valley.

Provider Details

Solace Hospice, LLC operates as a for-profit hospice agency. The team includes 18 employees who work together to support patients and their families. This staff features six registered nurses and four licensed practical nurses. One physician is also part of the team to help guide medical choices. Having this mix of pros helps the agency provide care that meets specific patient needs. They keep a steady ratio of nurses to handle daily health tasks. This is a common setup for local hospice providers. The team works hard to manage pain and keep patients at home when possible. Being a freestanding hospice means they focus only on these types of services. That is their main job. They do not run other types of medical facilities. This allows them to keep their attention on hospice care throughout the Phoenix area.

Quality of Care

This provider holds high marks for their quality of care. They earned strong ratings based on the CMS Hospice Care Index. Their work meets high standards for service and patient support.

What Is Hospice Care Like in PHOENIX?

Hospice in Phoenix brings medical care and emotional support directly to your home. Most care happens where the patient lives. This could be a private house or an assisted living facility. The goal is to manage pain and keep the patient comfortable. Nurses visit often to check on symptoms and help with daily needs. Social workers and aides are also part of the care plan. They help the family understand what to expect. Most agencies in Maricopa County offer on-call support all day and night. This means you have someone to talk to when a problem comes up. They also provide equipment like hospital beds and oxygen. It is all about making the patient as comfortable as they can be. The local teams know the area well. They work to make sure you get help when you need it most.

What to Ask When Choosing a Hospice Provider

You should meet with a few agencies before you make a final choice. Ask them how fast they can start care once you sign the papers. It is also wise to ask how their nurses handle after-hours calls during the night. You want to know who will show up if you have a crisis. Ask how often a nurse will visit the home each week. Find out if they have experience with the specific health condition your loved one has. This helps you see if they are a good fit. Check if they have a volunteer program to help with errands or companionship. Does the agency provide spiritual support if that matters to your family? These questions help you feel more sure about your choice. Take your time to get the answers you need. You deserve to feel good about the care your loved one receives.

Preserve Family Memories

Your family history is a gift that should be kept safe for future generations. Learn how to record and save these stories today.

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