HOSPICE OF THE VALLEY - CENTRAL
Provider Information
- Address
- 1510 E FLOWER ST
PHOENIX, AZ 85014 - Ownership Type
- Other
- Medicare Certified Since
- November 17, 1983
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 74 |
| Licensed Practical Nurses (LPN) | 9 |
| Physicians | 2 |
| Volunteers | 230 |
191
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE VALLEY - CENTRAL reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Provided directly by this hospice
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE VALLEY - CENTRAL compares to hospices nationwide.
12.5 minutes
of nurse care per routine home care day, on average
That is the 53rd percentile among hospices nationally. The national median is about 12 minutes.
490
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day12.5 min
Ranks better than about 53% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.7%
Ranks better than about 74% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life92.3%
Ranks better than about 42% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits63.5%
Ranks better than about 35% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care11.2%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months49.6%
Ranks better than about 19% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0.5%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0.5%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)95th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$13,419 · 25th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 52.3% of patients or more. Most hospices score above 90 percent.
- Pain screening99.5%
- Pain assessment98.6%
- Breathing difficulty screening99.7%
- Breathing difficulty treatment99.4%
- Treatment preferences discussed100%
- Beliefs and values discussed99.7%
- Bowel care for patients on opioids99.5%
- Visits in the last days of life52.3%
- All care steps completed97.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer29%
- Dementia22%
- Heart and circulatory disease17%
- Lung and respiratory disease7%
- Stroke7%
- Other conditions18%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Hospice of the Valley - Central
Hospice of the Valley - Central serves families in Phoenix, Arizona, from their location on East Flower Street. They offer specialized end-of-life care focused on comfort and dignity for patients facing serious illness. This team works hard to support both the patient and their loved ones during a difficult time. That is the goal of hospice. They strive to provide peace when it matters most. By serving the Maricopa County area, they bring professional care directly to where patients feel most at home. It is a big responsibility. And they have been doing this work in the community for a long time. Their presence in Phoenix offers a steady hand for families who need expert guidance during their end-of-life journey.
About Hospice of the Valley - Central
This provider has been Medicare certified since November 17, 1983. That is over four decades of service. Most people do not realize how long that is. It shows they have a deep history of helping families in Phoenix. As an organization under 'Other' ownership, they operate with a focus on their specific mission of care. When you look for a hospice, checking how long they have been around is a smart first step. It shows stability. You want a team that knows exactly how to handle complex health needs with kindness. Their long history suggests they have seen it all. Families should know that choosing a provider with this much experience can bring extra peace of mind. It means they have refined their processes over many years. They are ready to help you navigate your unique situation today.
Quality Performance
Understanding Hospice Care in Phoenix
Hospice care in Phoenix is about more than just medicine. It is about a team approach to living well until the very end. You get nurses, aides, social workers, and chaplains working together for you. But what does that look like in practice? It means someone is always on call to answer your questions. It means pain management is a top priority. In a city as large as Phoenix, you have several choices for care. That is why it helps to look at the data. The thing is, quality can vary between providers. Always check the official ratings before you decide. You deserve a team that listens. You deserve a team that acts fast when symptoms change. Good care makes a world of difference for the patient and the entire family unit throughout the journey.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice is a heavy task. But you do not have to do it alone. Start by asking these simple questions to get the facts. First, ask how quickly a nurse can get to your home if an emergency happens at night. Fast response is key. Second, ask how they handle pain and other symptoms. You want to know they have a solid plan. Third, ask how they support the family emotionally. Do they offer grief counseling? And finally, ask how they involve you in the daily care plan. You should always feel like part of the team. If they cannot answer these clearly, keep looking. Trust your gut. These questions help you cut through the noise and find the right fit for your loved one's needs.
Keep Your Family Stories Alive
During this time, the memories and life lessons of your loved one are more precious than ever. We can help you capture those important stories to share with future generations.
Start Preserving MemoriesOther Hospice Providers Nearby
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