HospiceScout

HOSPICE OF THE VALLEY - WEST (031515)

Non-ProfitFreestanding Hospice

Provider Information

Address
9435 W PEORIA
PEORIA, AZ 85345
Ownership Type
Non-Profit
Medicare Certified Since
September 29, 1992

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for HOSPICE OF THE VALLEY - WEST (031515)
RoleStaff Count
Registered Nurses (RN)119
Licensed Practical Nurses (LPN)14
Physicians7
Volunteers231

280

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what HOSPICE OF THE VALLEY - WEST (031515) reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Both provided directly and arranged with other facilities

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Supplied directly by this hospice

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how HOSPICE OF THE VALLEY - WEST (031515) compares to hospices nationwide.

12.7 minutes

of nurse care per routine home care day, on average

That is the 55th percentile among hospices nationally. The national median is about 12 minutes.

695

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day12.7 min

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends10.9%

    Ranks better than about 75% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life92.4%

    Ranks better than about 42% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits63.2%

    Ranks better than about 35% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care5.2%

    Ranks better than about 59% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months52.7%

    Ranks better than about 14% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care1%

    Ranks better than about 81% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice0%

    Ranks better than about 55% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)94th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$13,146 · 24th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 51.1% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.7%
  • Pain assessment98.5%
  • Breathing difficulty screening99.7%
  • Breathing difficulty treatment99.1%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.7%
  • Bowel care for patients on opioids99.6%
  • Visits in the last days of life51.1%
  • All care steps completed97.8%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer29%
  • Dementia23%
  • Heart and circulatory disease18%
  • Lung and respiratory disease8%
  • Stroke7%
  • Other conditions16%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Hospice of the Valley - West in Peoria

Hospice of the Valley - West offers compassionate end-of-life support for residents in Peoria, Arizona. This team focuses on comfort, dignity, and quality of life for patients facing serious illness. They provide care directly in the patient's home, ensuring a familiar environment during a difficult time. The team includes doctors, nurses, and aides who work together to meet physical and emotional needs. It is about making every day count for the patient and their loved ones. Families in Maricopa County can reach them at (623) 583-4848 for support. They have served the community for many years, acting as a steady hand when families need it most. Choosing the right partner for hospice care makes a big difference in how a loved one spends their final months. This provider is dedicated to serving the West Valley with care and respect.

About HOSPICE OF THE VALLEY - WEST (031515)

This hospice operates as a non-profit organization. That is a big deal because it means their focus stays on patient care rather than profit margins. They have been Medicare certified since September 29, 1992. That is over three decades of experience in the field. Longevity like this shows they have deep roots and strong systems in place. When you choose a non-profit provider, you are often choosing an organization that reinvests its resources back into patient services. For families, this history provides a sense of security. You want a team that knows exactly how to handle complex medical needs while keeping the patient comfortable. They have established a long track record in the Peoria area. It is comforting to work with a team that has seen so much and remains committed to the same mission. They understand the local community and the specific needs of families in Maricopa County.

Understanding Hospice Care in PEORIA

Finding the right care in Peoria can feel overwhelming. Many families do not realize that hospice is not just a place you go. It is a philosophy of care that comes to you. In Maricopa County, you have access to several providers, but quality varies. The goal is simple. It is about stopping painful treatments and starting comfort-focused care. Hospice helps manage symptoms like pain, shortness of breath, and anxiety. The thing is, many people wait too long to call. Starting care early allows the team to build a relationship with your loved one. This helps them manage symptoms before they get out of hand. You should look for a team that listens to your concerns. They should explain everything in plain language. If you feel confused, ask them to slow down. That is their job. You deserve a team that makes you feel heard and supported throughout this entire process.

What to Ask When Choosing a Hospice Provider

You have the right to ask hard questions. Start by asking how they handle pain after hours. You need to know that someone will answer the phone at 2:00 AM if you have a crisis. Ask how often a nurse will visit the home. Is there a set schedule, or do they visit based on need? It is also good to ask about their volunteer services. Volunteers can sit with a patient so a caregiver can take a short break. That kind of support is vital for your own health. Finally, ask what happens if the patient's needs change and they need more help than home care can offer. Do they have a partnership with an inpatient facility? You want to know the transition will be smooth. Do not feel rushed to decide. Take your time to find a partner who fits your family's specific needs and values.

Keep Your Family Stories Alive

During this time, memories are your most precious gift. Recording your loved one's stories can bring comfort to your family for generations to come.

Start Preserving Memories

Other Hospice Providers Nearby

Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.