SERENITY HOSPICE
Provider Information
- Address
- 5059 S LAKEWOOD RD
FORT MOHAVE, AZ 86426 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 27, 2021
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 2 |
| Licensed Practical Nurses (LPN) | 2 |
| Physicians | 1 |
| Volunteers | 1 |
11
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what SERENITY HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Respite care (up to five days at a time, to give family caregivers a break)
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how SERENITY HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
24
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends5.7%
Ranks better than about 23% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life100%
Ranks better than about 99% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits89%
Ranks better than about 6% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care10.5%
Ranks better than about 24% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months21.1%
Ranks better than about 86% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care15.8%
Ranks better than about 14% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$18,611 · 54th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 78.6% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment100%
- Breathing difficulty screening100%
- Breathing difficulty treatment90.9%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life78.6%
- All care steps completed97%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer20%
- Dementia21%
- Lung and respiratory disease17%
- Other conditions28%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Serenity Hospice
Serenity Hospice serves families in Fort Mohave, Arizona, by providing end-of-life care services. The agency operates as a freestanding hospice provider and maintains accreditation from the Joint Commission. This organization holds a strong reputation for its quality of care based on official reports. They have provided these services to the local community since August 2021. Their team focuses on comfort and support for patients during their final months. That is their primary goal. By choosing a provider with this level of oversight, families can feel more confident in the clinical standards being met. The team works hard to maintain these high marks every single day. They are a for-profit provider that reports to federal regulators regularly to ensure they meet all safety requirements. You should feel comfortable asking them about their specific experience with your loved one's condition.
Understanding Provider Qualifications
Serenity Hospice operates as a for-profit entity that earned its Medicare certification in 2021. The agency holds accreditation from the Joint Commission. This is a private group that checks if hospitals and hospices meet high safety standards. They review how the agency handles medicine, staff training, and patient safety protocols. This accreditation matters because it shows a third party has verified their work. The agency employs a staff of 11 people to manage daily operations. This group includes two registered nurses and two licensed practical nurses. They also have one physician on staff to oversee medical needs. A volunteer is also available to help provide extra social support for families. Having a diverse team allows the agency to handle complex needs while keeping a personal touch. You should always check if the staff is available to meet your specific schedule and needs during the intake process.
Quality Overview
What Is Hospice Care Like in Fort Mohave?
Hospice care in Fort Mohave focuses on comfort rather than a cure. It brings medical experts and support staff directly to the patient. This usually happens in the home, but it can also occur in other settings. The goal is to manage pain and symptoms so the patient stays as peaceful as possible. Serenity Hospice uses a team-based approach to reach these goals. Their staff of 11 includes nurses and a doctor who coordinate care plans. Nurses are the backbone of this service. They visit the home to check on the patient and adjust medications. The team also includes a volunteer for companionship. This mix of medical and social support helps families manage the many changes that happen near the end of life. You should talk to them about how they coordinate with your primary doctor to ensure everyone stays on the same page.
What to Ask When Choosing a Hospice Provider
Choosing the right care team is a big step for your family. You need to gather facts before you make a final decision. Start by asking how often a nurse will visit your home each week. You should also ask how the agency handles medical emergencies after normal business hours. If they have a 24-hour phone line, ask who answers those calls at night. It is smart to ask about their experience with your specific health needs. Finally, ask how they involve the family in the daily care plan. Does the team listen to your concerns? Do they explain what to expect as the illness progresses? A good provider will answer these questions with patience and clarity. Take your time to get the answers you need before you sign any paperwork. Your peace of mind depends on clear communication from the very beginning.
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Your loved one has a lifetime of memories worth keeping. Capture their voice and history to share with future generations.
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