PRISM HOSPICE
Provider Information
- Address
- 401 NORTH ALMA SCHOOL ROAD, SUITE 3
CHANDLER, AZ 85225 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 11, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 2 |
| Volunteers | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRISM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRISM HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life75.9%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.4%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.8%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,819 · 65th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 20% of patients or more. Most hospices score above 90 percent.
- Pain screening96.2%
- Pain assessment95%
- Breathing difficulty screening94.2%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life20%
- All care steps completed86.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia53%
- Heart and circulatory disease16%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About PRISM HOSPICE
PRISM HOSPICE serves the Chandler community from their office on North Alma School Road. This freestanding hospice provider offers care to families in Maricopa County. They have been certified by Medicare since March of 2020. Their team works to provide support for patients and their loved ones during a difficult time. They hold accreditation from CHAP, which is an independent group that checks if a hospice meets high standards. This ensures they follow strict rules for safety and care quality. It is good to know that they keep a steady focus on their patients. They aim to provide comfort and care where it matters most.
Provider Background
PRISM HOSPICE operates as a for-profit organization. They maintain a team of 15 employees to manage their daily operations. This staff includes five registered nurses and two physicians who oversee medical care. They also involve two volunteers in their program. The CHAP accreditation they hold shows they meet national benchmarks for quality. This process involves a review of their clinical records and patient services. Families should know that this accreditation helps ensure the provider remains accountable. It means they must keep their records and care methods up to date at all times. Being a freestanding hospice allows them to focus their energy entirely on hospice care needs. That is a clear benefit for those who need specialized attention in a home or facility setting.
Quality Performance
What Is Hospice Care Like in CHANDLER?
Hospice care in Chandler focuses on comfort rather than a cure. It brings medical experts directly to the place where a person lives. This might be a private home or an assisted living facility. The goal is to manage symptoms and provide emotional support for the whole family. PRISM HOSPICE uses their team of nurses and doctors to create a care plan that fits the specific needs of each person. Because they have fifteen staff members, they can offer close attention to detail. This team size helps them provide consistent care throughout the week. They coordinate with local doctors and pharmacies to ensure that medications and supplies are always available. You can rely on them to handle the medical side of things while you spend time with your relative.
What to Ask When Choosing a Hospice Provider
Selecting the right team is a big decision for any family. You should ask questions that help you understand how they will support your loved one. First, ask how quickly a nurse can arrive if an emergency happens at night. Second, ask how the team will help manage pain and other symptoms. Third, ask about the role of their volunteers and how they interact with the family. Finally, ask what specific tasks the registered nurses handle versus the other staff members. Understanding the roles of their five nurses and two physicians will give you a clear picture of their daily service. Do not be afraid to ask for clarity on any part of the care plan. You deserve to feel comfortable with the people entering your home.
Preserve Your Family Stories
Capture the life stories and memories of your loved ones to keep their legacy alive for future generations.
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