PRISM HOSPICE
Provider Information
- Address
- 401 NORTH ALMA SCHOOL ROAD, SUITE 3
CHANDLER, AZ 85225 - Ownership Type
- For-Profit
- Medicare Certified Since
- March 11, 2020
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of August 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 5 |
| Physicians | 2 |
| Volunteers | 2 |
15
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what PRISM HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
An older Medicare record for this hospice lists short-term inpatient care as “not provided.” That code may be out of date. Medicare requires certified hospices to make inpatient care available for symptom management and caregiver respite. Ask this hospice how it arranges a bed if symptoms become hard to manage at home.
- Medical supplies and equipment
- Brought in through an outside supplier
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2020.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how PRISM HOSPICE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
22
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.8%
Ranks better than about 60% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life75.9%
Ranks better than about 11% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits68%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care2.4%
Ranks better than about 76% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months48.8%
Ranks better than about 20% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care4.9%
Ranks better than about 62% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)85th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$20,819 · 65th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 8 required care steps for new patients here, completed for 20% of patients or more. Most hospices score above 90 percent.
- Pain screening98.1%
- Pain assessment94.9%
- Breathing difficulty screening92.3%
- Breathing difficulty treatment100%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Visits in the last days of life20%
- All care steps completed86.5%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Dementia53%
- Heart and circulatory disease16%
- Other conditions16%
Source: Centers for Medicare & Medicaid Services. Percentiles are computed by CMS across all reporting hospices.
Prism Hospice in Chandler
Prism Hospice serves families in Chandler, Arizona, from their office on North Alma School Road. This freestanding hospice provider offers end of life support to patients throughout Maricopa County. They have been certified to provide care through Medicare since early 2020. The organization holds accreditation from CHAP, which is a national group that checks for high standards in healthcare. This means they meet strict rules for how they treat patients and manage their daily operations. Choosing a team with this level of oversight can give your family peace of mind during a difficult time. They focus on providing comfort and care for those who need it most in the local area. It is a local option for people seeking hospice support in the East Valley.
About Prism Hospice
Prism Hospice operates as a for-profit provider. They have maintained Medicare certification for several years now. Being CHAP accredited shows that a third party reviewed their work to ensure they follow national safety and quality rules. This accreditation is not required by law, so it shows a choice to meet higher standards. For a family, this means the agency has been checked by experts who do not work for the hospice. The team includes 15 employees, with five registered nurses and two physicians on staff to help manage pain and symptoms. They also work with two volunteers to provide extra support to patients and families. These staff members work together to create a plan that fits the needs of each person they serve. Understanding these details helps you see how they manage care each day.
Quality of Care
What Is Hospice Care Like in CHANDLER?
Hospice care in Chandler brings medical and emotional support directly to your home or a care facility. The goal is to keep patients comfortable and surrounded by family. You will find that local providers like Prism Hospice focus on pain management and symptom relief. Their team of 15 staff members, including nurses and doctors, works to keep the patient at ease. That is the main point of hospice. Care teams visit regularly to check on the patient and talk with family members about any changes. They also provide equipment and medicines needed for comfort. If you have questions about how care works in your specific neighborhood, you can call their office directly at (480) 246-9242. They can explain how their team travels to serve the area. You are the one who decides how much help you want each day.
What to Ask When Choosing a Hospice Provider
Choosing the right team is a big step for your family. Start by asking how quickly a nurse can get to your home if an emergency happens at night. You should also ask how the team will help manage pain or other symptoms. Find out how often a nurse will visit the patient in a typical week. Ask if the provider has experience with the specific health condition your loved one faces. It helps to ask how they support family members who are grieving or stressed. Ask about their plan for after-hours calls, too. You want to know who will answer the phone when you need help on a weekend or a holiday. Clear answers will help you feel better about your choice. Take your time to get the facts you need to make a good decision.
Preserve Your Family Stories
Your loved one has a lifetime of memories that deserve to be kept safe for future generations to cherish.
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