VITAL HC, INC
Provider Information
- Address
- 4447 EAST BROADWAY ROAD SUITE 101
MESA, AZ 85206 - Ownership Type
- For-Profit
- Medicare Certified Since
- June 3, 2022
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 1 |
| Volunteers | 0 |
2
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what VITAL HC, INC reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2022.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how VITAL HC, INC compares to hospices nationwide.
14.2 minutes
of nurse care per routine home care day, on average
That is the 70th percentile among hospices nationally. The national median is about 12 minutes.
27
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day14.2 min
Ranks better than about 70% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends8.3%
Ranks better than about 54% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life99.2%
Ranks better than about 91% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits29.6%
Ranks better than about 79% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care7.4%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months22.2%
Ranks better than about 84% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$15,382 · 36th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 73.9% of patients or more. Most hospices score above 90 percent.
- Pain screening100%
- Pain assessment97.4%
- Breathing difficulty screening100%
- Breathing difficulty treatment95.5%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids73.9%
- Visits in the last days of life78.1%
- All care steps completed91.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer16%
- Dementia23%
- Heart and circulatory disease31%
- Other conditions24%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
Heart of Healing Hospice in Casa Grande
Heart of Healing Hospice serves the Casa Grande community with dedicated end-of-life support. They operate out of their office on North Trekell Road. Their team focuses on comfort and dignity for patients facing life-limiting illnesses. This provider brings essential care directly to your loved one in Pinal County. Families here often look for local experts who understand the specific needs of our desert community. The staff works to manage pain and provide emotional relief during a difficult season. It is about making sure every day counts. Choosing the right partner for this journey matters deeply. Heart of Healing Hospice is here to walk that path with you and your family. They aim to provide peace of mind through expert care and compassion. You deserve a team that listens closely to your needs. This is their primary mission in Arizona.
About Heart of Healing Hospice
Heart of Healing Hospice is a for-profit provider that earned its Medicare certification on June 3, 2022. That is a big deal for families seeking reliable care in Casa Grande. Being Medicare certified means they meet strict federal standards for safety and quality. The thing is, not all agencies are the same. When you look at a provider, check their history and their commitment to the local area. This team has been serving Pinal County for a few years now. They focus on meeting the needs of their patients with a professional, yet gentle approach. You should know that their structure allows them to offer specific services aimed at quality of life. It is important to feel comfortable with the people entering your home. Their team is ready to answer your questions about their care model. They want to be a resource for you and your loved ones.
Understanding Hospice Care in Casa Grande
Hospice care is not about giving up. It is about living as fully as possible for as long as you can. In Casa Grande, many families choose hospice to help manage pain at home. This allows patients to stay in familiar surroundings near their friends and family. The goal is to provide comfort, not a cure. The team handles the physical, emotional, and spiritual needs of the person receiving care. They also offer support to the family members who are grieving. What most people do not realize is that hospice care involves a whole team of experts. This includes nurses, doctors, aides, and social workers. They all work together to create a plan that fits your specific situation. It is a team effort to make life better. You are never alone in this process. Help is always just a phone call away for those who need it.
What to Ask When Choosing a Hospice Provider
Picking a hospice team is a personal choice. You should feel comfortable asking hard questions. First, ask how quickly a nurse can get to your home if an emergency happens at night. You need to know that help is available 24/7. Second, ask how they handle pain management and medication delivery. It is vital that your loved one stays comfortable. Third, ask what kind of support they offer for family members during and after the hospice stay. Grief support makes a huge difference. Finally, ask if they have experience with your loved one's specific health condition. Every family has a unique story. You want a provider who truly listens to your concerns. Do not be afraid to ask for clarity. A good hospice agency will be happy to explain their process. Their job is to support you through every single step.
Preserve Your Family’s Stories
During this time, capturing memories and wisdom from your loved ones is a beautiful gift for future generations. Learn how to record your family history today.
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Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Starting Difficult Conversations: A Guide for Families
Struggling with end-of-life talks? Learn the best ways for starting difficult conversations with your aging parents to ensure their wishes are honored today.
Understanding Medicare Hospice Benefit: A Family Guide
Confused by hospice coverage? Our guide to understanding Medicare hospice benefits helps you navigate care options and costs with confidence and clarity.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.