BARTLETT HOME HEALTH AND HOSPICE
Provider Information
- Address
- 641 WILLOUGHBY AVENUE SUITE 204
JUNEAU, AK 99801 - Ownership Type
- Government
- Medicare Certified Since
- December 11, 2023
Are you this hospice's administrator? Update your information
CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 3 |
| Physicians | 1 |
6
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what BARTLETT HOME HEALTH AND HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Both provided directly and arranged with other facilities
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Supplied directly by this hospice
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2023.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how BARTLETT HOME HEALTH AND HOSPICE compares to hospices nationwide.
18.9 minutes
of nurse care per routine home care day, on average
That is the 93rd percentile among hospices nationally. The national median is about 12 minutes.
3
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day18.9 min
Ranks better than about 93% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends10.4%
Ranks better than about 72% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life89.3%
Ranks better than about 29% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits44.4%
Ranks better than about 61% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months0%
Ranks better than about 97% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care0%
Ranks better than about 81% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice0%
Ranks better than about 55% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)52nd percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$6,985 · 3rd percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 6 required care steps for new patients here, completed for 35.7% of patients or more. Most hospices score above 90 percent.
- Pain screening97.6%
- Pain assessment56%
- Breathing difficulty screening92.9%
- Treatment preferences discussed85.7%
- Beliefs and values discussed81%
- All care steps completed35.7%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer55%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About Bartlett Home Health and Hospice
Bartlett Home Health and Hospice serves families in Juneau, Alaska. This provider offers end of life support for those in the local area. They operate as a freestanding hospice agency. The team is government owned and has been certified by Medicare since late 2023. You can find their office at 641 Willoughby Avenue in Suite 204. They focus on providing care to patients in their own homes. This helps people stay in familiar surroundings while they receive support. Choosing a hospice agency is a big decision for any family. Learning about their background is a smart first step. Their team works to meet the needs of each patient during their final months of life. This agency provides a clear option for residents in the Juneau area who need care.
Provider Background
Bartlett Home Health and Hospice operates under government ownership. They gained Medicare certification on December 11, 2023. This status means they meet federal rules for safety and care quality. Government oversight provides a standard of accountability for the services they deliver. Families should know that this agency is a freestanding provider. This means they are not part of a hospital or a nursing home system. They focus solely on home based hospice care. Their small team includes three registered nurses and one physician. Having a doctor on staff is a key part of their clinical structure. These professionals work together to manage pain and comfort for their patients. It is helpful to understand how their team is built before you decide on a care plan. Their structure is designed to keep care focused on the patient at home.
Quality Performance
What Is Hospice Care Like in Juneau?
Hospice care in Juneau is designed to support the whole family. The main goal is to improve comfort when a cure is no longer the focus. Care happens wherever the patient calls home. This might be a private house or an apartment. Bartlett Home Health and Hospice employs a staff of six people to handle these duties. That team includes three registered nurses who visit patients to check on their health. They also have one physician who directs the medical side of the care plan. This small group allows for a personal touch in how they provide support. They help manage symptoms so the patient can spend time with their loved ones. Nurses and doctors coordinate with family members to ensure everyone understands the plan. Hospice is about making every day count. That is the main priority for the team in Juneau.
What to Ask When Choosing a Hospice Provider
Choosing the right hospice agency takes time and clear communication. You should feel comfortable asking questions about how they handle daily care. Here are a few things to consider asking during your first meeting. First, ask how quickly a nurse can get to the home if a problem happens at night. Second, ask how the team will talk to you about changes in a patient's condition. Third, ask what specific tasks the nurses and doctors will handle each week. Finally, ask if they provide support for family members who are grieving. Getting clear answers helps you know what to expect. You deserve to feel confident in the care your loved one receives. Write down these answers so you can compare them later. Being prepared will make the process much easier for your whole family.
Preserve Your Family Stories
Your family history is a gift that should be saved for the future. We offer tools to help you record and keep these memories safe.
Start PreservingOther Hospice Providers Nearby
PROVIDENCE AT HOME WITH COMPASSUS HOSPICE CARE, AN
ANCORA HOME HEALTH & HOSPICE, LLC
ENHABIT HOSPICE
FAIRBANKS MEMORIAL HOSPITAL HOSPICE SERVICES
PEACEHEALTH HOSPICE
ALPHA HOSPICE
Helpful Guides for Families
Understanding Hospice Levels of Care: A Family Guide
Navigating end-of-life care is hard. Our guide to understanding hospice levels of care helps you make informed choices for your loved one with confidence.
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
Creating a Living Will Checklist: A Hospice Care Guide
Need help with end-of-life planning? Use our Creating a Living Will Checklist to ensure your loved one's medical wishes are honored. Start your planning today.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.