HospiceScout

GENTIVA MOBILE

Provider Information

Address
2800 DAUPHIN STREET, SUITE 103
MOBILE, AL 36606
Ownership Type
For-Profit
Medicare Certified Since
August 28, 2003

CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

Quality of Care derived from CMS Hospice Care Index (dataset 252m-zfp9). Patient Satisfaction from CMS CAHPS Survey (dataset gxki-hrr8). Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Gentiva Mobile Hospice Services

Gentiva Mobile serves families across the Mobile, Alabama area from their office on Dauphin Street. They focus on providing comfort and support for patients facing life-limiting illnesses. Their team helps manage pain and symptoms while offering emotional support to loved ones. It is a local resource for those who need high-quality end-of-life care in their own homes or care facilities. The team works hard to ensure patients spend their time in comfort and dignity. That is their primary goal. Choosing the right partner for this journey matters deeply. Families in Mobile have access to this experienced team to help navigate these difficult moments with grace and expert care.

About Gentiva Mobile

Gentiva Mobile is a for-profit provider that has been Medicare certified since August 2003. This long history shows they have been serving the Alabama community for over two decades. Being Medicare certified means they meet specific federal quality standards. That is a big deal for families looking for reliable care. For-profit status simply means they operate as a business, but they are still held to the same strict CMS regulations as non-profits. You should know that their longevity in the field suggests they understand the local healthcare landscape well. Their team is ready to help your family manage the physical, emotional, and spiritual needs that come with hospice. You are not alone in this search for the right support system.

Quality Care Highlights

Gentiva Mobile holds a high overall rating of 4.5 out of 5 stars. They also earned a 4.5-star rating for their quality of care based on the CMS Hospice Care Index. Plus, they received 4 out of 5 stars from patients in the CAHPS survey. These scores reflect a strong commitment to both clinical excellence and the personal experience of the families they serve.

Understanding Hospice Care in Mobile

Hospice is not about giving up. It is about choosing to focus on comfort and quality of life. In Mobile, many providers offer care wherever the patient calls home. This could be a house, an apartment, or a nursing facility. The thing is, hospice is a team effort. It usually includes nurses, doctors, social workers, and volunteers working together. They visit regularly to check on symptoms and offer support. Many people wait too long to call for help. But starting early allows the team to build a real relationship with the patient and their family. You don't have to wait for a crisis to ask questions. Getting information now can make things much easier later on.

What to Ask When Choosing a Hospice Provider

Picking a hospice team is a personal choice. You should feel comfortable with the people who will enter your home. Here are a few questions to get the conversation started. First, ask how quickly a nurse can arrive if a problem happens at night or on a weekend. You want to know there is 24/7 support. Second, ask what kind of support they offer for grieving family members. Most good providers have counselors available. Third, ask how they handle pain management. Every patient has different needs, so you want a plan that is flexible. Finally, ask if they have experience with your loved one's specific diagnosis. It is okay to be picky here. You deserve a team that listens to your concerns and answers clearly.

Preserve Your Family's Precious Stories

This time of life is often about reflection and remembering. We help families capture the special stories and wisdom of their loved ones to keep those memories alive for generations to come.

Start Preserving Memories

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Helpful Guides for Families

Preserve their story while there's time

Many families in this stage find comfort in capturing their loved one's life story. A guided memoir project can become a meaningful part of the care journey, giving your family something lasting to hold onto.