GENTIVA MOBILE
Provider Information
- Address
- 2800 DAUPHIN STREET, SUITE 103
MOBILE, AL 36606 - Ownership Type
- For-Profit
- Medicare Certified Since
- August 28, 2003
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CMS Quality Ratings
Composite score combining quality measures and patient survey results.
Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.
CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.
CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.
Staffing & Capacity
| Role | Staff Count |
|---|---|
| Registered Nurses (RN) | 37 |
| Licensed Practical Nurses (LPN) | 4 |
| Physicians | 1 |
| Volunteers | 25 |
117
Total Employees
Staffing data as reported to the Centers for Medicare & Medicaid Services.
Inpatient Care and Medical Equipment
Hospices report these services to Medicare when they are certified. This is what GENTIVA MOBILE reported, not a check of what it offers today. Confirm current arrangements with the hospice.
- Short-term inpatient care
- Arranged through another hospital or nursing home
- Type of inpatient care
- Both general inpatient care and respite care
- Medical supplies and equipment
- Brought in through an outside supplier
Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.
Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.
Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.
Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2019.
Care Details from Medicare Data
Medicare computes these numbers from claims and required reporting. They show how GENTIVA MOBILE compares to hospices nationwide.
10.1 minutes
of nurse care per routine home care day, on average
That is the 26th percentile among hospices nationally. The national median is about 12 minutes.
399
patients in care on an average day
A rough measure of size. Smaller can mean more personal. Larger can mean more resources.
How this hospice compares nationally
Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.
- Nurse care minutes per home care day10.1 min
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.
- Skilled nursing on weekends4.6%
Ranks better than about 12% of hospices nationally on this measure.
What this measures
The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.
- Nurse visits in the last days of life93.8%
Ranks better than about 52% of hospices nationally on this measure.
What this measures
The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.
- Gaps in nursing visits38.6%
Ranks better than about 69% of hospices nationally on this measure.
What this measures
How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.
- Patients discharged alive early in care6.2%
Ranks better than about 51% of hospices nationally on this measure.
What this measures
The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.
- Patients discharged alive after 6 months39.3%
Ranks better than about 43% of hospices nationally on this measure.
What this measures
The share of patients discharged alive after six months or more in hospice care.
- Hospital transfers near the end of care22.7%
Ranks better than about 4% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, spent time in the hospital, then came back to hospice.
- Hospital stays that interrupt hospice2.9%
Ranks better than about 26% of hospices nationally on this measure.
What this measures
The share of patients who left hospice, went to the hospital, and died there soon after.
- Days at higher levels of care (CHC or GIP)79th percentile
What this measures
The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.
- Medicare spending per patient$17,205 · 46th percentile
What this measures
What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.
Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 64.2% of patients or more. Most hospices score above 90 percent.
- Pain screening99.8%
- Pain assessment99.9%
- Breathing difficulty screening100%
- Breathing difficulty treatment99.8%
- Treatment preferences discussed100%
- Beliefs and values discussed100%
- Bowel care for patients on opioids100%
- Visits in the last days of life64.2%
- All care steps completed99.6%
Conditions of patients in their care
Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.
- Cancer21%
- Dementia20%
- Heart and circulatory disease28%
- Lung and respiratory disease16%
- Stroke7%
- Other conditions9%
Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.
About GENTIVA MOBILE
GENTIVA MOBILE serves families in the Mobile, Alabama area from their location on Dauphin Street. This freestanding hospice provider offers specialized end-of-life care to those in need. They earned their Medicare certification back in 2003. Since then, they have supported the local community with a team focused on comfort and support. The organization holds accreditation from CHAP. This means an outside group checked their work to ensure they meet high standards. It is a sign of their commitment to quality care. Families looking for support in Mobile can find a provider with a long history of service here. They focus on meeting the needs of their patients every single day.
Provider Background
GENTIVA MOBILE operates as a for-profit hospice organization. They maintain their main office in Mobile, Alabama. Their accreditation from CHAP serves as a mark of quality. CHAP standards require providers to prove they follow strict safety and care rules. This matters because it shows the agency cares about doing things the right way. The team consists of 117 employees who work together to support patients. This group includes 37 registered nurses and 4 licensed practical nurses. They also have one physician and 25 volunteers on their roster. This mix of staff helps them reach their goals for patient support. Families should know that this provider has been certified for over two decades. They have stood the test of time in this region. That is a helpful fact for families making hard choices.
Quality Performance
What Is Hospice Care Like in MOBILE?
Hospice care in Mobile focuses on comfort when a cure is no longer the goal. The staff works to manage pain and improve the quality of daily life. At GENTIVA MOBILE, the team includes a large group of 37 registered nurses. They work with a physician and volunteers to create a plan for each person. This team approach allows them to cover both medical and emotional needs. They visit patients where they live. This might be a private home or a care facility. The goal is to keep the patient comfortable and surrounded by loved ones. Hospice is not just about medicine, though. It is about helping families spend meaningful time together. The staff handles the heavy lifting of care. This gives family members the chance to simply be present with their loved ones during this time.
What to Ask When Choosing a Hospice Provider
Choosing a hospice provider is a big step for any family. You should feel comfortable with the team you pick. Start by asking how quickly a nurse can reach your home in an emergency. You also want to know how they handle pain management after hours. Ask if they have staff available on weekends and holidays. Another good question is how they involve the family in the care plan. You should ask about the role of their volunteers as well. Do they offer extra support or companionship? Finally, ask them to explain their specific process for updates. You deserve to know how the team will talk to you about changes in your loved one. Clarity helps everyone stay on the same page. Take your time with these questions. You have the right to get clear answers before you decide.
Keep Your Family Stories Safe
Your family history is a treasure. We offer a simple way to record and save your favorite memories during this time.
Preserve MemoriesOther Hospice Providers Nearby
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ST JOSEPH HOSPICE OF SOUTH ALABAMA LLC
SAAD HOSPICE SERVICES
AMEDISYS HOSPICE OF MOBILE
ALABAMA HOSPICE CARE OF MOBILE
COLUMBUS HOSPICE OF ALABAMA
Helpful Guides for Families
Understanding Medicare Hospice Benefits: A Family Guide
Navigating end-of-life care is complex. Our guide to Understanding Medicare Hospice Benefits helps you manage costs, coverage, and care with confidence today.
What Does Medicare Cover for Hospice Care?
Confused about medicare hospice coverage? Discover exactly what is covered, how to manage costs, and navigate your benefits with our simple, expert guide.
Hospice at Home vs. Inpatient: Choosing the Right Care
Deciding between hospice at home and inpatient hospice? Discover the pros and cons of each care setting to help you make the right choice for your loved one.
Some stories are worth writing down
Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.