HospiceScout

ACG HOSPICE

For-ProfitFreestanding Hospice

Provider Information

Address
1450 N MCKENZIE STREET
FOLEY, AL 36535
Ownership Type
For-Profit
Medicare Certified Since
February 28, 1996

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CMS Quality Ratings

Overall Rating

Composite score combining quality measures and patient survey results.

Quality of Care

Based on the CMS Hospice Care Index — 10 operational quality indicators including visits near death, nursing minutes, and care transitions.

Patient Satisfaction

CAHPS Hospice Survey — family caregivers rate communication, symptom management, respect, and overall experience.

CMS scores as of May 2026. Quality of Care derived from CMS Hospice Care Index. Patient Satisfaction from the CMS CAHPS Hospice Survey. Overall is the equally-weighted average of both. All source data published by the Centers for Medicare & Medicaid Services.

Staffing & Capacity

Staffing breakdown for ACG HOSPICE
RoleStaff Count
Registered Nurses (RN)25
Licensed Practical Nurses (LPN)2
Physicians2
Volunteers20

59

Total Employees

Staffing data as reported to the Centers for Medicare & Medicaid Services.

Inpatient Care and Medical Equipment

Hospices report these services to Medicare when they are certified. This is what ACG HOSPICE reported, not a check of what it offers today. Confirm current arrangements with the hospice.

Short-term inpatient care
Arranged through another hospital or nursing home

Short stays in a hospice inpatient unit, hospital, or nursing home for pain or symptoms that cannot be managed where the patient lives, or to give family caregivers a break.

Type of inpatient care
Both general inpatient care and respite care
Medical supplies and equipment
Brought in through an outside supplier

Equipment and supplies tied to the terminal illness and the plan of care, such as a hospital bed, oxygen, wound supplies, or a wheelchair.

Medicare lets hospices provide these services through arrangements with other organizations. Either way, the hospice stays responsible for the covered care in the patient’s plan of care.

Reported by this hospice to the Centers for Medicare & Medicaid Services when it was certified in 2021.

Care Details from Medicare Data

Medicare computes these numbers from claims and required reporting. They show how ACG HOSPICE compares to hospices nationwide.

13.3 minutes

of nurse care per routine home care day, on average

That is the 61st percentile among hospices nationally. The national median is about 12 minutes.

115

patients in care on an average day

A rough measure of size. Smaller can mean more personal. Larger can mean more resources.

How this hospice compares nationally

Bars show national standing on measures from the CMS Hospice Care Index. A fuller bar means this hospice does better than more of the hospices CMS tracks.

  • Nurse care minutes per home care day13.3 min

    Ranks better than about 61% of hospices nationally on this measure.

    What this measures

    The average minutes of nursing care per day for patients getting routine care at home, based on Medicare claims. More nurse time usually means more hands-on support.

  • Skilled nursing on weekends5.6%

    Ranks better than about 21% of hospices nationally on this measure.

    What this measures

    The share of skilled nursing time delivered on Saturdays and Sundays. Symptoms do not wait for weekdays, so weekend coverage matters.

  • Nurse visits in the last days of life95.8%

    Ranks better than about 68% of hospices nationally on this measure.

    What this measures

    The share of patients who got nurse visits in their final days of life. This is when families tend to need the most support.

  • Gaps in nursing visits30.2%

    Ranks better than about 79% of hospices nationally on this measure.

    What this measures

    How often patients went more than a week without a nursing visit. Fewer gaps mean steadier attention.

  • Patients discharged alive early in care8.7%

    Ranks better than about 34% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice alive within the first week of care. A rate of 0% means it did not happen to any of their patients.

  • Patients discharged alive after 6 months34.7%

    Ranks better than about 56% of hospices nationally on this measure.

    What this measures

    The share of patients discharged alive after six months or more in hospice care.

  • Hospital transfers near the end of care14.7%

    Ranks better than about 18% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, spent time in the hospital, then came back to hospice.

  • Hospital stays that interrupt hospice2%

    Ranks better than about 37% of hospices nationally on this measure.

    What this measures

    The share of patients who left hospice, went to the hospital, and died there soon after.

  • Days at higher levels of care (CHC or GIP)67th percentile
    What this measures

    The share of care days delivered at higher levels, such as continuous home care or inpatient care. Shown only as a national rank because small percentages round to zero.

  • Medicare spending per patient$15,300 · 35th percentile
    What this measures

    What Medicare paid per patient for this hospice's care. Higher or lower spending is not a quality judgment by itself.

Care steps completed at admissionShow detailsMedicare tracked 9 required care steps for new patients here, completed for 77.9% of patients or more. Most hospices score above 90 percent.
  • Pain screening99.3%
  • Pain assessment100%
  • Breathing difficulty screening100%
  • Breathing difficulty treatment100%
  • Treatment preferences discussed100%
  • Beliefs and values discussed99.8%
  • Bowel care for patients on opioids95.3%
  • Visits in the last days of life77.9%
  • All care steps completed98.3%

Conditions of patients in their care

Share of patients by primary diagnosis. Useful if you want a team with experience in a specific condition.

  • Cancer22%
  • Dementia34%
  • Heart and circulatory disease13%
  • Lung and respiratory disease16%
  • Stroke4%
  • Other conditions13%

Source: Centers for Medicare & Medicaid Services, reporting period January 2023 through December 2024. Percentiles are computed by CMS across all reporting hospices.

Compassionate Care in Foley, Alabama

Community Hospice of South Alabama, LLC provides dedicated end-of-life care for residents in Foley, Alabama. Located at 1450 N McKenzie Street, this team serves families across Baldwin County. They focus on comfort, dignity, and personal support for patients during their final journey. Their goal is to improve the quality of life for those facing a life-limiting illness. By managing pain and symptoms, they help patients spend meaningful time with their loved ones. The staff works closely with families to create a plan that meets unique physical and emotional needs. Whether at home or in a care facility, they bring expert hospice services right to your door in the Foley area.

About COMMUNITY HOSPICE OF SOUTH ALABAMA, LLC

Community Hospice of South Alabama, LLC is a for-profit hospice provider. They have been certified by Medicare since February 28, 1996. This long history shows a deep commitment to serving the local community for many years. When choosing a provider, it is helpful to know they have met federal standards for care for over two decades. Families should know that Medicare certification means they follow strict rules for safety and quality. This provider focuses on a team approach to care. This team often includes nurses, aides, and spiritual counselors. They work together to support the patient and the entire family unit. Choosing a local team with a long track record can provide peace of mind during a difficult time. They are ready to assist you in Baldwin County.

High Quality Standards

This provider holds an impressive 5/5 star overall rating from CMS. They also earned a 5/5 star rating for their quality of care. Additionally, they received a 4/5 star rating for patient satisfaction. These scores reflect a strong commitment to providing excellent service and care to families.

Understanding Hospice Care in Foley

Hospice care is a special way to support people at the end of life. In Foley, hospice providers focus on comfort rather than a cure. The team helps manage pain so the patient can be as comfortable as possible. They also offer emotional support to families during this hard time. You can receive hospice care in your own home or in a nursing facility. The main goal is to help the patient live each day as fully as they can. Hospice is about more than just medicine. It is about treating the whole person with kindness and respect. Many families find that hospice helps them focus on what matters most. It brings peace to the patient and their loved ones in Baldwin County. You are not alone in this process.

What to Ask When Choosing a Hospice Provider

Choosing the right hospice team is a very important decision for your family. It is okay to ask many questions before you make a choice. Here are a few things you should consider asking:

  • How quickly can your team come to our home if we have a sudden need?
  • What kind of support do you offer for family members who are grieving?
  • How do you manage pain and other symptoms for the patient?
  • How often will a nurse or aide visit our home each week?

Take your time to listen to their answers. You want a team that makes you feel heard and safe. A good provider will be happy to explain their services clearly. Trust your instincts when you talk with them. You deserve a team that fits your family's specific needs and values.

Preserve Your Family Stories

This time is precious. We can help you capture and save the stories and memories that define your family history for future generations.

Start Preserving Memories

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Helpful Guides for Families

Some stories are worth writing down

Between the calls and the paperwork, many families wish they had asked more about the person at the center of it all. A recorded conversation, a favorite recipe, the story behind an old photo. Small things now can mean a great deal later. Our legacy guides show simple ways to start.